Retail Banking

I read recently that my primary bank,  Bank of America, has the worst reputation of any major US bank,  or something close to that.  I am here to say that I have been a customer for many years, going back to well before BOA bought Bank of Boston.  In over 40 years they have never made a mistake with the management of any of my accounts, not a single cent.  I recently opened an account with Merrill, now owned by BOA, because it makes it simple to transfer funds between the bank and the broker, and in general I am pleased with Merrill as well.  So I feel bad for the thousands of home owners who got screwed by the bank resulting in the 2nd great Depression of 2008, but I don't have a thing to complain about.